iDropped

Terms and Conditions

Agreement between User and iDropped.com

Welcome to iDropped.com. The idropped.com website (the “Site”) is comprised of various web pages operated by Versafix LLC dba iDropped (“iDropped”). iDropped.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of iDropped.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. 

iDropped is an established, trusted and independent electronic repair service provider and retail accessory sales center. We work for our clients, not the manufacturer or insurance companies. Founded in 2012, we have thousands of successful repairs and clients.

Electronic Communications

Visiting iDropped.com or sending emails to iDropped constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Children Under Thirteen

iDropped does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use iDropped.com only with permission of a parent or guardian.

Links to Third Party Sites/Third Party Services

iDropped.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of iDropped and iDropped is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. iDropped is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by iDropped of the site or any association with its operators.

Certain services made available via iDropped.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the idropped.com domain, you hereby acknowledge and consent that iDropped may share such information and data with any third party with whom iDropped has a contractual relationship to provide the requested product, service or functionality on behalf of idropped.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use iDropped.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to iDropped that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of iDropped or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. iDropped content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of iDropped and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of iDropped or our licensors except as expressly authorized by these Terms.

International Users

The Service is controlled, operated and administered by iDropped from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the iDropped Content accessed through idropped.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless iDropped, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. iDropped reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with iDropped in asserting any available defenses.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and iDropped agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. VERSAFIX LLC DBA IDROPPED AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

VERSAFIX LLC DBA IDROPPED AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. VERSAFIX LLC DBA IDROPPED AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VERSAFIX LLC DBA IDROPPED AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF VERSAFIX LLC DBA IDROPPED OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

iDropped reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the Commonwealth of Pennsylvania and you hereby consent to the exclusive jurisdiction and venue of courts in Pennsylvania in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and iDropped as a result of this agreement or use of the Site. iDropped’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of iDropped’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by iDropped with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and iDropped with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and iDropped with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

iDropped reserves the right, in its sole discretion, to change the Terms under which iDropped.com is offered. The most current version of the Terms will supersede all previous versions. iDropped encourages you to periodically review the Terms to stay informed of our updates.

Repair Terms & Conditions

These Terms of Service (the “Agreement”) apply generally to all services performed (the “Services”) and govern the use of our services and website. Versafix LLC dba iDropped., a Pennsylvania company (“iDropped”) sells Electronics Repair Services and other products and accessories (the “System”). Stores that operate under the System are owned and operated both by our corporate affiliates and independent franchise owners (together “Operators”). Any individual or group representative that uses or inquiries about our services shall be referred to as “Clients.” Any franchisee, employee, licensee or authorized representative of iDropped shall be referred to as “Agents”. All iDropped stores are independently owned and operated, therefore, not all stores may offer the same services, warranty and terms.

Trademark and Associations
iDropped repair facility addresses are published on the website (iDropped.com) and work performed under the trademarked name iDropped is only performed within these facilities. iDropped asserts no other affiliations with any other party. iDropped is not responsible for any other entity that violates the rights to our trademarked name or misrepresents our association, or prior engagement, such as former employees, licensees and franchisees. Competing businesses that move into facilities once occupied by iDropped are in no way affiliated with iDropped. Clients assume responsibility for ensuring anyone using the trade name iDropped is authorized to do so. If an entity such as a former associate asserts any expertise due to our previous association, iDropped strictly denies that assertation. Inquires regarding employment and any associations can be verified by email info@idropped.com.

Eligibility
Subject to our sole discretion, agents of iDropped determine eligibility for services and reserve the right to refuse services to anyone. If any prior service was performed that resulted in a loss to iDropped either financially or to its reputation, iDropped would be inclined to refuse services. If any client or potential client uses derogatory, explicit, accusatory, or discriminatory language towards any iDropped Operator or agent, iDropped may refuse service and demand the client vacate premises or disconnect the call. If a client or prospective client mentions any information that is found to be untruthful, we may refuse service. If any individual calls repeatedly to the point where it could be characterized as harassment, iDropped may refuse service or block the caller. All calls are recorded for quality assurance. iDropped reserves the right to refuse service to anyone with a prior repair completed by themselves or another repair facility, or to devices exposed to hazardous materials such as urine, cockroach infestations, toilet water, vomit or any other substance or condition deemed dangerous by our technicians.

Operators and agents may refuse service to anyone else for reasons such as inebriation, foul smells that permeate our premises and affect any agent or other client, or disturbances created inside of our premises or outside of it.

Facility Use
Clients may wait for repairs for an hour or so but extended loitering is not permitted. Clients are not permitted to bring alcohol, thc, or any other intoxicant into our premises. All children brought into our premises must be attended to judiciously by their guardians to ensure the child’s safety and other people’s well-being experience in the store. iDropped locations do not have any public restroom facilities. Store employees are courteous and generally do like to help disabled and elderly people, but no responsibility is assumed for tending to any medical needs by our agents. If a client has medical conditions or needs an aide in order to open doors and reasonably move about the facility, they must bring an aide with them as our agents are not medically trained nor may they be aware of the person needing assistance , capable or available to tend to any person’s medical care. iDropped is not liable for any medical assistance inside or outside our facilities. Agents of iDropped are not required to provide curbside assistance, but if there is a medical reason, please do call the facility and ask if it may be accommodated.

Independent Repair Citations
iDropped is an established and trusted independent repair facility whose technicians have been trained to perform repairs, but iDropped is not a Branded (“Authorized”) service dealer that formally represents or works with or for any manufacturer, insurance company, or any other entity other than the direct consumer. Client authorizes iDropped to perform repair services, including but not limited to hardware replacement and repairs, technical support, and other services as provided by stores. Clients expressly consent to inspection and repair of the devices and authorize our agents to repair and otherwise make changes to their device as necessary to provide repair services while acknowledging and agreeing that such changes may be irreversible. iDropped cannot speak for and does not represent any third party such as insurance companies, manufacturers, or carriers in regards to any of their warranty or insurance claim terms, trade in values, or anything not under direct control of iDropped.

Manufacturer Warranties
Repairs or services rendered by iDropped may void manufacturer or other warranties. iDropped does not assume any liability or warranty in the event the manufacturer warranties are voided. Client is responsible for researching the details of their warranties before checking in a device for any diagnostic or repair service. iDropped may use new, rebuilt, reconditioned or refurbished parts or components, and original or non-original parts. iDropped repairs are not provided as part of the original manufacturer’s warranty. Certain manufacturers may program their software to identify and alert clients about any part installed which is not original or part of their manufacturer or insurance supply chain or branded / authorized repair program.

Software and Aftermarket Parts
iDropped operates as a fully independent electronics repair facility and has no control over any software modifications or notices regarding any parts replaced. Sometimes iDropped is able to obtain an original part in order to pass any software detection and notices, but those parts generally do cost more and would be subject to additional charges. Clients should inquire about original parts and express any concerns about aftermarket parts before ordering any repair services so that they may decide whether or not to proceed with any aftermarket parts. Client acknowledges that iDropped does not need to remedy any displeasure about manufacturer notifications in their software after a repair is completed, but they may contact the original repair facility with any concerns. iDropped does offer high quality aftermarket parts with a one year limited warranty and on occasion more affordable lower-grade part options with no warranty as well as Genuine parts for premium prices. Grades and pricing are discussed and agreed upon before repairs are completed. Often times manufacturers use ominous language in software notifications in order to discourage independent repair, and encourage the client’s return to their supply and service chain.

Ownership and Confidentiality
Clients certify that they are the owner of the device described in the repair ticket, and that they are at least 18 years of age. In the event that the client is found not to be the true expressed owner of the device, the client assumes all liability for any claim made as the result of the repair or service rendered by iDropped on the device including those claims which assert negligence on the part of iDropped. We reserve the right to refuse to provide service if we determine that the client is  not the owner and/or the authorized user of the device. Client represents that any information or data disclosed to iDropped is not confidential or proprietary.

Data Back Up
iDropped is released of the responsibility of backing up all or any of data related to a device prior to repair or service. Clients are solely responsible for backing up any software or data that is stored on their device and deleting, encrypting or otherwise protecting their data from unauthorized use. iDropped is not responsible for any loss, alteration or corruption of any hardware, software, data or files. iDropped has no control over software updates therefore no liability is assumed for any data or changes for software updates.

Passwords
iDropped does not change passcodes and is not responsible for knowing any client’s passwords or passcodes. iDropped agents typically will ask if a client wants to provide the passcode for testing purposes. Data recovery services cannot be performed unless accurate passwords are provided.

Software Locks
If a manufacturer locks a device for security reasons and requires a client’s credentials to access it, iDropped is not responsible for unlocking any device. Sometimes a device will be checked in with no image before a repair, then after a repair, the image reveals the device is locked out due to incorrect codes being entered often times unbeknownst to the client or technician prior to the repair commencement. iDropped and its agents are not responsible in this event as this is a security feature installed by the manufacturer. iDropped is also not responsible if a cellular carrier or other entity does not allow service on their network or otherwise locks any feature of the software for use. In the event that a device is locked and cannot be used after a hardware repair, iDropped is not expected nor required to refund a client due to the client not having access to the software.

Damages
 Clients expressly waive all claims against iDropped for any damages to device data that are incidental to the repair/service. Clients agree to release, indemnify, and hold iDropped harmless from liability for any claims and/or damages of any kind that may arise from any work performed on my device, unless it is caused by the gross negligence of iDropped or its agent. Clients are responsible for any restoration of lost or altered files, data or programs.

Confidentiality
iDropped does respect the privacy of clients.  However, agents do regularly perform pre and post testing of the functionality of devices and our agents may see words and images on the device. iDropped does not treat data on the device as confidential. If anything illegal is discovered on the device, iDropped may have a duty to report that to authorities. iDropped has been in business since 2012, respecting privacy of clients for over a decade without incident. That said, a client may refuse to provide a password or factory restore a device before a repair to ensure the utmost privacy. iDropped can only certify and guarantee the functionality of the device as far as can be tested pre-repair after the repair is completed.

Limited Warranty
iDropped offers a one year limited warranty on the functionality of the parts that is voided in the event of any physical damage including drops, cracks, chips, falls and liquid exposure. Batteries are warrantied for one year. Customers may have an option to take a lower grade screen with no warranty for a lower price. If that option is chosen, there is no warranty on that lower grade screen. The touch functionality of our standard option screens is warrantied for one year. Apple Genuine parts are not warrantied as the manufacturer does not warranty those parts. iDropped generally does warranty the image of an aftermarket iPhone screen with our standard screens for one year. Android screens are generally not warrantied for image however that depends on the model and individual store policies. iPad lcd screens are not warrantied for images. iDropped generally does warranty the adhesive on screens and back glass for one year. All deposits for any services, as well as any services rendered for back glass or glass-only replacements are non-refundable. Client acknowledges iDropped does not manufacture, use or have access to “unbreakable” glass, and that any crack or chip in glass is a release of stress put upon it, not a manufacturer defect. The repairs and parts used for the repair services will be warranted for a period of one (1) year from the date the services are completed (the “Limited Warranty”), subject to the provisions and exclusions set forth herein.


Water Resistance
While devices may have a certain degree of water resistance, none are waterproof and even the manufacturer does not warranty for water damage. Water resistance degrades over time through exposure and use, and while iDropped does replace seals in phones whenever the manufacturer makes them available to independent repair shops, iDropped does not guarantee any level of water or liquid resistance. This Limited Warranty does not apply to services or repairs performed on devices that have been exposed to moisture or liquids regardless of whether the services attempted to repair such damage or exposure.

Exclusions and Customizations
iDropped’s limited warranty does not cover defects resulting from any action by the client or their affiliates, including but not limited to mishandling, physical damage, operation outside of design limits, improper repair by someone other than iDropped, or unauthorized modification. Warranty does not apply if a device shows evidence of tampering or shows evidence of being damaged. The warranty does not apply to devices with software modifications performed by someone other than us including without limitation use of unauthorized or unapproved software, viruses, malware, spyware, or attempts to modify any software that has been installed by iDropped.

Non-Transferable and Point of Purchase
The Warranty is non-transferable and does not apply to devices on which the serial number has been altered, defaced or is missing. For any warranty claims, it must be returned to the original point of purchase, or a nearby store with the same Owner for evaluation by one of our agents.  Clients are responsible for their own transportation or any applicable shipping costs. iDropped will not pay for Uber or any other means of transportation for any warranty claim.

One Year Limit
Unless otherwise allowed by applicable law, any claim shall be brought within one (1) year of the incidents giving rise to the claim. Failure to assert any such claim during that one (1) year period results in the claim being forever waived and barred.

Meta Data and Third Party
Client acknowledges that we collect diagnostic information for repair services. The data collected will be used by iDropped to adequately perform and test repair services and will not be distributed. iDropped collects the client’s full name, phone number, asks for an email address (optional), model names or numbers, device IMEI or serial number and pass codes as needed to perform diagnostic testing. iDropped does use third party web-based applications for estimates, client and ticketing management and other operations. The repair service may expose clients to content, websites, products and services created or provided by parties other than iDropped (“third-party content”). iDropped does not review, endorse or assume any responsibility for third-party content and shall have no liability especially in event of a security breach.  iDropped may contact clients via SMS in response to a quote request, to notify them of repair progress or questions, quality assurance follow ups after a repair, and marketing endeavors. Clients may Reply STOP to opt out.

Abandonment
Client agrees to pick up their device and pay for the service in full within 30 days, and if they do not pick up their device within 30 days of the check in date, or otherwise arrange for its return for more than 30 days, or other longer period as required by law, following the completion of services the device will be deemed abandoned and will become iDropped’s property, subject to all applicable provisions of law. Should that occur, iDropped may dispose of or otherwise utilize the abandoned property in at our discretion, including selling of the abandoned property, proceeds of which may be used to recoup administrative and repair costs.  Unless otherwise required by law, all replaced parts, components and devices will become the property of iDropped, and the client waives all rights they may have under state or other laws to the replaced parts, components or devices.

Possession
iDropped will be responsible to the extent provided under applicable law for the physical safekeeping of your device while in our possession for 30 days. In the unlikely event that your device is lost, stolen or damaged while it is in our possession, we will replace it with a device of like kind and quality, as determined by our Operators at our sole discretion, which, may be new or refurbished.

Additional Terms
iDropped makes no warranty that the services will be available, timely, reliable, error-free or perfect in any way except as described in this document. iDropped has no obligation whatsoever to support or maintain services beyond the scope of the warranty terms outlined herein. Any claims, losses, liabilities, damages attributable to any failure to conform to any warranty will be the sole responsibility of the client. iDropped is not liable for any indirect, incidental, or consequential damages arising out of the client’s ability to  access their device or services regardless if the client was advised of the possibility of such damages including loss of profits, loss of use, loss of time, damage to reputation, interruption, loss of privacy, failure to receive a backup, or any other loss or damage claim. iDropped’s aggregate liability to the client shall not exceed the amount of the fees paid by the client for the services or $100, whichever is greater.

iDropped reserves the right to modify this agreement, and, where applicable, the client or any party’s continued use of the services or website represents their agreement to those modifications. iDropped also reserves the right to change the scope or any other change to services at any time and for any reason. No other individual or entity, including but not limited to any franchisee, employee, licensee, representative or agent is authorized to modify this agreement, including any extension of the Limited Warranty above or to make binding representations or claims, whether in advertising, presentations or otherwise, on our behalf regarding the repair services.  If any term of this Agreement is found to be invalid or unenforceable, that term should be modified to the extent possible to make it valid or enforceable without losing its intent and purpose. Any failure to enforce a right or term of this Agreement shall not be deemed a waiver of that right or term.

Disputes
For any dispute with iDropped, clients or any parties agree to first contact the Owner of the store where the conflict has occurred and attempt to resolve the dispute with that Owner informally.  Clients agree to resolve any disputes through binding arbitration or small claims court instead of through courts of general jurisdiction. Unless agreed otherwise, the arbitrator may not consolidate a dispute with the dispute of any other person and may not preside over any form of representative or class proceeding and the parties expressly waive any ability to maintain any Class Action in any forum whatsoever. The arbitrator shall not have authority to combine or aggregate similar claims or conduct any Class Action nor or shall the arbitrator have authority to make an award to any person or entity not a party to the arbitration. resolve Your specific issue. In these circumstances, You are still liable to Us for any fees or charges associated with the Services.

Trademarks
The iDropped® trademarks and logos are the property of Versafix LLC. All rights reserved. All other trademarks are the property of their respective owners. Appearance of such trademarks is not an indication of affiliation, sponsorship or endorsement by, any of the respective owners of the other trademarks, service marks and/or product brands that appear on the website.